05 / Retention + repeat business
Customer marketing & reactivation
Your next opportunity may already be in the customer relationships you have built. We help organize suitable contacts and create timely reasons to reconnect.
Let’s connect
Start with the right people.
We can segment past customers, repeat-service opportunities and older inquiries by what is relevant to them. A focused message is more useful than sending the same promotion to everyone.
Keep the relationship active.
Possible campaigns include seasonal offers, service reminders, new-service announcements, follow-up on older estimates, email newsletters and appropriate repeat-customer outreach.
Permission comes first.
Email and promotional text campaigns must respect applicable consent, permission and opt-out requirements. Owning an old contact list alone does not mean every person can receive marketing messages.
Let's make a plan